Inspection & Demonstration

CAA RM regulations require an applicant to demonstrate the ability to comply with regulations and safe operating practices before beginning revenue operations. These demonstrations will include actual performance of activities and/or operations while being observed by inspectors of the certification commission. This will also involve on-site evaluations of aircraft maintenance equipment and support facilities. During these demonstrations and inspections, CAA RM evaluates the effectiveness of the policies, methods, procedures and instructions as described in the manuals and other documents developed by the applicant. During this phase, emphasis should be placed on the applicant’s management effectiveness. Deficiencies will be brought to the attention of the applicant, and corrective action will be taken before an AOC can be issued.

The preliminary assessment should provide CAA RM with a general appreciation of the scope of the proposed operation and the potential ability of the applicant to conduct it safely. However, before authorizing the issuance of the AOC, CAA RM will need to thoroughly investigate the operating ability of the applicant. This important and more detailed phase of the investigation and assessment will require the applicant to demonstrate thorough, day-to-day administrative and operational capabilities, including, in some cases, proving flights over proposed routes, the adequacy of facilities, equipment, operating procedures and practices, and the competence of administrative, flight and ground personnel. Demonstration flights may include any aspect to be covered by a special authorization in the operations specifications which will be associated with the AOC when issued. Training or positioning flights observed by CAA RM inspector may be credited towards meeting demonstration flight requirements. Emergency evacuation and ditching demonstrations may also be required during this phase of the investigation of the applicant’s capabilities.

The operational demonstration phase should encompass all aspects of the proposed operation. However, such matters as the inspection of the passenger services organization, though necessary, is not covered in this guide.

Since the precise details of inspections will be determined by many factors, such as the nature, scope and geographical areas of operations, the type of airborne and ground equipment to be used and the method of operational control and supervision, it is not practicable to prepare comprehensive material adaptable to universal use. Consequently, the material that follows in this page should be regarded as a listing of the more important aspects of the operation to be investigated, the exact procedure for inspection being determined by the circumstances of each case.

It will also be necessary to ascertain that facilities located in other States, which are to be utilized, are adequate and that crew licenses are acceptable to other States where operations will take place. Arrangements for this determination are a matter of agreement between CAA RM and the other States concerned.

Unsatisfactory conditions noted by CAA RM inspector during any part of the flight inspection will be brought to the attention of the applicant for corrective action. The opportunity will be provided for the applicant to remedy any deficiencies affecting the safety of the operation before any further flights are undertaken. All discrepancies and items of non-compliance need to be corrected or resolved, with acceptable records of the corrective actions taken being kept, to the satisfaction of CAA RM certification commission and the prior to the inauguration of commercial service.

Some examples of deficiencies requiring corrective action are:

  • Flight crew member not properly trained, e.g. assistance from applicant supervisors or CAA RM inspector required.
  • Flight crew member not familiar with aircraft, systems, procedures or performance.
  • Cabin crew member not properly trained in emergency evacuation procedures or in the use of emergency equipment or not familiar with the location of that equipment.
  • Numerous aircraft deficiencies and/or system malfunctions;
  • Inadequate mass and balance or load control.
  • Unsatisfactory operational control, e.g. improper flight planning and flight release procedures.
  • Unacceptable maintenance procedures or practices; and
  • Improper aircraft servicing and ground handling procedures.